Virgin Remy Hair Extensions Two Toned Buttercream Blonde #6C/60C 50g pack

Keeping hair extensions in good condition requires a combination of proper care and maintenance practices. Here are some of the most important ways to ensure your extensions stay healthy and look their best:

 Proper Washing

• Frequency: Wash your hair extensions less frequently than your natural hair to avoid stripping away moisture and essential oils. Typically washing once every 1-2 times weekly is sufficient.

• Shampoo: Use a sulfate-free, gentle shampoo to cleanse the hair extensions. Sulfates can be harsh and may strip natural oils, leading to dryness.

• Technique: Avoid scrubbing the extensions vigorously. Instead, gently lather and rinse with lukewarm water. 

 Conditioning

• Conditioner: Apply a nourishing conditioner from mid-length to the ends of the extensions. Avoid applying conditioner directly to the roots or bonds to prevent weakening the adhesive or causing buildup.

• Leave-In Treatment: Use a leave-in conditioner or a deep conditioning treatment once a week to keep the extensions hydrated and smooth.

We recommend Blendz Hair Therapy hair care products, which is most specifically formulated for natural hair and hair extensions. 

 Drying

• Gentle Drying: Pat your hair dry with a towel instead of rubbing it. Avoid using heat as much as possible,, dry it off with a blow dryer to iliminate any matting.

• Heat Styling: If you use a blow dryer, make sure it’s on a low heat setting. Use heat protectant products before styling to prevent damage from tools like flat irons or curling wands.

 Combing and Brushing

• Tools: Use a wide-tooth comb or a brush specifically designed for hair extensions. Avoid brushes with metal bristles as they can damage the bonds.

• Technique: Start detangling from the ends and work your way up to the roots. Be gentle to prevent pulling on the bonds or tape.

 Avoiding Harsh Products

• Alcohol-Free: Avoid products that contain alcohol, as they can dry out the hair extensions and lead to brittleness.

• No Heavy Oils: Heavy oils and silicones can build up on the extensions and make them look greasy or weighed down. Opt for lighter, extension-friendly products.

 Protecting During Sleep

• Silk or Satin Pillowcases: Sleep on silk or satin pillowcases to reduce friction, which can cause tangling and breakage.

• Loose Braids: If your extensions are long, consider loosely braiding your hair before bed to prevent tangling.

 Regular Maintenance

• Professional Check-Ups: Schedule regular appointments with your stylist for check-ups and adjustments. This is especially important for extensions like tape-ins which need periodic repositioning or tightening. Please ensure a professinal installs the hair extensions to avoid any damage to your natural hair.

8. Avoid Chlorine and Saltwater

• Protection: If you swim in chlorinated pools or saltwater, protect your extensions by wetting them with fresh water before swimming and applying a leave-in conditioner create a barrier against chlorine and salt.

By following these tips, you can help ensure that your hair extensions remain in excellent condition, looking beautiful and lasting longer.

Shipping Methods and Timelines:

We offer shipping services across Australia using standard delivery, Express shipping is calculated at checkout. Orders are processed and dispatched the following morning between (9am - 1pm) from the date of purchase, excluding weekends and holidays. 

​Estimated deliver times vary on the destination typically ranging from 1-3 business day's after dispatch. 

Shipping Costs: 

shipping costs are calculated at checkout based on the delivery address for express shipping. Standard free shipping is available for all orders.

Shipping Restrictions: 

We currently only ship within Australia, We do not offer international shipping at this time.

Order Tracking:

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You are able to track your order using the tracking number through the carrier's website.

Delivery Issues:

In the event of any delivery issues or delays, please contact our customer service team at blendzhair.online@gmail.com for assistance. 

General Policy:

All sales are final, We do not accept returns, refunds, store credit or exchanges except for damaged or defective items as outlines below. ​

Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer service team within 7 days of receiving your order. To initiate the return process for a damaged or defective item please provide a clear description of the issue and include images. Our customer service team will access the damage or defect thoroughly and provide further instructions for returning the item VIA Email.

Return Process for Damaged or Defective Items:

Once your return request for the damaged or faulty goods is approved, we will provide you with a return shipping label. Returned items must be unused, in their original packaging and accompanied by proof of purchase. Upon receiving the returned item and verifying the damage or defect, we will replace the products within 7-10 Business days.

Exclusions:

We reserve the right to refuse returns or refunds of damaged or defected goods if the item is damaged due to misuse, neglect or if the return request is made beyond the specified timeframe. ​

Contact Information:

For any questions or assistance regarding our shipping and return polices, please contact our customer service team at blendzhair.online@gmail.com